Frequently Asked Questions
Choosing the web design company or designer to build your website is a complicated affair. No doubt you believe strongly in your business and the services it offers. Guaranteed Website Design is a small business, that wants to succeed as much as you want your business to succeed. We believe our quality of service and response times are second to none and our ability to produce what the client wants and needs to be a strong selling point.
We never take on more clients than we can handle, and always fulfill our deadlines. No website will fit into a generic timeline, it could take days, weeks or even months for a very complicated system. Rest assured however if we tell you your website will take a certain amount of time to complete WE will be done to this timeline.
Our guarantee is to complete your website on time, on budget and on a level that was described in initial consultations or quotes. If for whatever reason we fail at any of these we will rectify the situation within reason.
We care about each and everyone of our customers and want to achieve the best results. Many customers establish long lasting relationships with us and thats always our goal. You deserve the best! Guaranteed!
Our websites are built to run on our hosting platform only, with some specific configuration elements that make them unable to be transferred. To this end you are free to cancel our agreement at any time, however please note you may then be in the situation of having no website.
We may be able to cut out some elements of your website to meet a specfic budget amount, but at the end of the day we don't fluff our quotes. The price is the price, and we think it's an amazing deal for the level of service you are going to get!
We may not be the cheapest OR for that matter the most expensive but our level of work and committment to our clients is outstanding. With the other guys you don't always get what you pay for!
It's entirely up to you, we are as comfortable working with a verbal agreement "word is our bond" approach OR with a written contract. At the end of the day you're still going to get exactly what you asked for or was agreed.
Our uptime guarantee is 99.9%. If we are aware of any problems through our monitoring programs/resources we will let you know and rectify the problem ASAP.